Register for Online Services

Access a variety of services online.

You can now access a variety of services online without having to phone or visit the surgery.

Online services offered

  • Booking and cancelling appointments
  • Ordering repeat prescriptions
  • Viewing your patient record
  • Amending your personal details
  • Contacting the practice

Our online services are quick, easy and convenient to use from a smartphone, tablet or computer.

They will save you time and help you take more control of your health, particularly if you have any long-term medical conditions which require regular monitoring and prescriptions.

Getting started

Follow the link to download our Application for online access

Getting Started with Online Services

Simply complete the form and bring it into the surgery with two forms of Identification

Our reception team will scan and return your documents then give you your personal login details and password. You will then be able to log in and access online services straight away.

Please note we look closely at all applications for access to make sure they are genuine.

Access can also be withdrawn at any time if there are concerns about patient confidentiality.

To log into Patient Access Online please click here to be redirected

For proxy access: Application for online access – Proxy

Proxy Access – Giving another person access to your GP online services

Registering for Online Access

Identification:

To register for Patient Online Access you must bring photographic identification and proof of address to the surgery. Without these two forms of identification you will be unable to register for online access.

What ID do we accept?

Photographic ID

You must bring one of the following forms of photographic ID:

  • Passport
  • Photographic Driving Licence

Proof of Address

You must bring one of the following as proof of address; please note that this documentation must be less than 2 months old in order to be accepted:

  • Utility Bill
  • Bank Statement
  • Credit Card Statement

Proxy access

If you are the parent of any children under the age of 12 you will need to fill in a ‘proxy’ access form to view their details. You can also grant access to a carer if you wish.

Download our proxy access form Application for online access – Proxy

Security

We take the security of your information very seriously. By working with TPP, the company that provides the computer systems for our practice, we can ensure that the information you provide when using the online services portal is protected. All communications with the TPP web site are encrypted, using the same high security that major banks use for their internet transactions (128 bit SSL). Only you can see the personal information you enter.

The web site is administered at a remote high-security site managed by TPP, not at the practice, so there is no possibility of unauthorised access. Using the most up-to-date version of your web browser also improves security of information. Remember to close the browser after use, especially if someone else could access your computer.